We want the process of making your home a favorite place on earth to be enjoyable and simple. We are confident in our beautifully sourced and created products, but do understand that there are times when a return or claim is necessary. Whatever the situation may be, we will do our best to resolve it. If additional help or clarification is needed, please contact email@example.com
- - Which item is damaged
- - An image of the damage
- - An image of the interior and exterior packaging
- - Note if you do or do not have the original packaging
- - What outcome you'd like for your claims (i.e. replace, repair, or refund)
- - A description of the damage
Our clients are responsible for noting damage on proof of delivery or missing items and notifying Haus of Powell. Make sure all items on the delivery receipt were actually received. Do not sign if you did not receive all items or make a note on the delivery receipt of the damage/missing item(s). Take a photo of the delivery receipt and email your sales representative and/or the Claims Department.